About Us

Why Choose Ultra Pet?

Ultra Pet products are tried and tested and have been exclusively sold in the South African veterinary market for over 25 years.

We offer a wide range of dry dog and cat food products that cater for most of the nutritional requirements our pets need.

We offer a 100% money back guarantee on all our products. If you are not satisfied with our product, simply please return it to the vet it was purchased from. T&C’S Apply.

We offer you FREE Pet Accident cover simply by buying any of the Ultra Pet range of products. For more details on how this works, please click here.

We have over 40 years of in-house scientific and expert advice behind the production of our food. Our in-house veterinarian is available to discuss any nutritional questions on facebook

Ultra Pet products are manufactured in our brand new, FSSC22000 certified, manufacturing facility based on Gauteng. Our factory follows strict manufacturing and hygiene protocols that ensures that your pet is fed food of the highest quality.

About

Ultra Dog

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We believe that every dog is extraordinary. It’s the little things and the big things…the wagging tail, their soft snores, their playful bark or that slobbery kiss hello. We call this their ‘ultra-ness’. We want you to keep them at their ‘ultra-best’ and that’s why we have used the expertise of our in-house animal nutritionist and veterinarian to scientifically formulate Ultra Dog food using only high-quality ingredients to create a recipe that your dog will love.

About

Ultra Cat

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Our veterinary quality, scientifically engineered cat food is made for South African cats living in our local conditions. Ultra Cat is formulated using the combined expertise of both our in-house animal nutritionist and veterinarian to create a range of high-quality cat food that your pet will love.

100% MONEY BACK GUARANTEE!

We know that you want only the best for your Ultra pet.

We do too, and that’s why we’re so confident in the quality of our products.

However, if you and your furry friend aren’t completely satisfied with your Ultra Dog or Ultra Cat purchase, we will happily give you your money back. All you have to do is return your purchase to the store and present your receipt as proof of purchase.

If you are not assisted in-store to your satisfaction, contact us on 0860103764 or email us.

In order to qualify for this guarantee please ensure that your Ultra Dog or Ultra Cat product complies with the following criteria:

  • The product must be returned within 30 days of the item being bought.
  • Ideally, the product should be in its original packaging. This is important as we need the batch details from the bag for quality control and testing.
  • If the product has been decanted and the packaging misplaced, then the original proof of purchase will need to be provided.
  • Our Ultra Dog and Ultra Cat food should not be mixed with any other dog/ cat food products as this will affect the test results. Sadly, if this occurs, then we will not be able to accept the return and the guarantee will not apply.

The guarantee only applies to Ultra Dog and Ultra Cat products purchased from a Veterinary Outlet.

100 % money back guarantee