How to make a claim
- Download the claim form from the website or APP
- Fill in the claim form correctly – please note that there are areas that your vet will need to fill in directly. The following documents also need to be included in your email to Petsure:
- Any pathology, radiology, consult report that was needed
- Proof of payment that you made to the vet ie. credit card slip copy, EFT confirmation etc
- A detailed vet invoice
- Email your claim form and all related documents to firstname.lastname@example.org or fax to 0866610989
- Claims must be submitted and received within 60 ( sixty ) x days of the incurred veterinary treatment.