Ultra Pet is committed to delivering quality
products for your dog.
Ultra Pet Product Recall
As a result of rigorous testing we are recalling some of our Ultra Pet products that were manufactured on specific dates.
What products are we recalling?
Brand
ULTRA PET
PRODUCT
OPTIWOOF Adult Beef & Rice 25kg
26 & 29 May 2025
OPTIWOOF Puppy All Breeds 20kg
26 & 29 May 2025
SUPERWOOF Large Dog Dry Beef & Rice 8kg
29 May 2025
SUPERWOOF Large Dog Dry Turkey & Rice 8kg
29 May 2025
SUPERWOOF Large Dog Dry Turkey & Rice 20kg
29 May 2025
SUPERWOOF Small Dog Dry Turkey & Rice 3kg
28 May 2025
Why are we recalling these products?
During the verification of testing results, we identified elevated levels of Deoxynivalenol (DON) in certain batches of maize used to produce dry pet food manufactured on 26, 28, and 29 May 2025. In line with our commitment to the highest quality standards, we are initiating a recall of the affected and potentially affected products.
What is DON?
Deoxynivalenol (DON) is a naturally occurring mycotoxin produced by specific moulds that can grow on grains such as maize, which are tested as part of our quality management systems. The presence of DON in these products originated from raw materials (maize) used during production. DON is considered safe at levels below 1 000 ppb.
How would this affect your dog?
At elevated levels it typically presents as refusal to eat, and if ingested may cause digestive upset.
How do I return my product if it’s in the identified dates?
If you have pet food produced on the affected dates range listed above, please return it to your retailer for a refund or replacement.
Contact Us
For further assistance, please reach out to our Customer Care team via:
• Telephone: 0860 103 764
• WhatsApp: 087 359 0476
• Email: RCLConsumerCare@rclfoods.com
