Ultra Pet is committed to delivering quality
products for your dog.
Ultra Pet Product Recall
In line with our commitment to the highest safety standards, we are recalling certain batches of our Ultra Pet products with the following expiry dates as these products may be contaminated with Salmonella and should not be fed to your pet.
What products are we recalling?
ONLY THE BELOW ULTRA PET PACKS ARE AFFECTED:
Optiwoof All Size Breeds Adult Beef & Rice 8kg EXP: 12/08/2026 & 18/09/2026
Optiwoof All Size Breeds Adult Beef & Rice 20kg EXP: 11/08/2026 & 12/08/2026 & 14/08/2026 & 14/10/2026 & 15/10/2026
Optiwoof All Size Breeds Adult Beef & Rice 40kg EXP: 18/09/2026 & 19/09/2026
Superwoof Small Med Adult Chicken & Rice 8kg EXP: 12/08/2026 & 13/08/2026
Superwoof Small Med Adult Chicken & Rice 12kg EXP: 13/08/2026 & 14/08/2026 & 19/09/2026 & 20/09/2026
Superwoof Small Med Adult Chicken & Rice 20kg EXP: 19/09/2026 & 20/09/2026
Superwoof Med Large Adult Chicken & Rice 8kg EXP: 08/08/2026
Superwoof Med Large Adult Chicken & Rice 40kg EXP: 25/08/2026
Superwoof Small Med Adult Beef & Rice 8kg EXP: 14/08/2026 & 20/09/2026 & 20/09/2026
Premium Large Puppy Chicken & Rice 8kg EXP: 06/08/2026 & 07/08/2026
Special Diet Weight Control 3kg: 21/08/2026
We sincerely apologise to affected shoppers. We did not meet our own standards, and we are taking every step necessary to rectify the situation.
Our priority remains the health and wellbeing of consumers and their pets.
Why are we recalling these products?
Following the recent theft of condemned dry pet food that had been sent to a waste management facility in eastern Gauteng for destruction, and its subsequent resale on the informal market, RCL FOODS initiated spot checks on products in our vet clinics, pet shops, and online retail partners.
These inspections have revealed that certain batches manufactured during the affected period, which may be contaminated with Salmonella and were designated for destruction, have nonetheless been found in the formal trade.
All other Ultra Pet products manufactured outside of the listed expiry dates are safe for sale and consumption.
What is Salmonella?
Salmonella is a well-recognised food and feed safety pathogen capable of surviving in dry-processing environments, that can cause illness in pets and humans.
If your pet shows any signs of illness after consuming dry pet food, pet owners should consult their veterinarian promptly. Washing hands thoroughly with soap and water after handling pet food is the most important step in preventing potential transmission to people.
What to do if you have an affected pack:
• Stop feeding the product to your pet or any other animals.
• Do not donate or sell the product.
• Bag the product
• Wash your hands thoroughly with soap and water after handling the product.
• Return it to the store where you purchased it from for a full refund or replacement.
Please contact our consumer care team should you need further assistance in determining if your product is affected.
How do I return my product if it’s in the identified dates?
• Telephone: 0860 103 764
• WhatsApp: 087 359 0476
• Email: RCLConsumerCare@rclfoods.com
